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- For a safe holiday -

Piantelle Care COVID-19 Info

We take the trust you put in us seriously and have worked hard to ensure your holiday is as safe as possible. These are the steps we have taken to achieve this.

YOUR HEALTH & SAFETY

  • Masks: from the 15th July these do not need to be worn in open spaces unless the security distance of 1 m cannot be maintained. Masks must still be worn indoors in public spaces (so bathrooms, reception and restaurant).
  • Disinfectant Gel Stations can be found at reception, at the restaurant, and in the communal bathrooms.
  • Disinfectant hand wash has been installed in all bathrooms
  • Individual disinfectant sprays also available at check-in or at the mini market
  • Security barriers and social distancing: You will see at reception and other public areas, social distancing markers or barriers. This is for your safety and ours.
  • Temperature Checks: You can check your temperature at check-in with a touch-free thermometer.

SANITATION

  • Deep Cleaning: All accommodations, toilet blocks, reception, restaurant, pool area, mini club and mini-market are regularly deep cleaned and disinfectant is applied to all surfaces.
  • Ozone Treatments & H2O2 Nebulisers: Your homes are deep cleaned and all surfaces treated with disinfectant spray, as well as an Ozone generator and/or H2O2. These systems work on all soft surfaces that cannot be sprayed with liquid disinfectants.

POOL

  • The maximum number of people in pool is 75 in the large pool and 19 in the children’s pool.
  • The Life-guard might tell you to await your turn if there are too many people in the pool.
  • Sunbeds are spaced 1.5m from each other (unless they are occupied by the same family).
  • Parasols are placed to allow 10 sqm each. They must not be moved.
  • Hygiene Gel Handwash is available at the pool entrance.
  • Disinfectant spray is used on the sunbeds after each change of guest.
  • The large Solarium has plenty of space for everyone to enjoy the sun. However if we are not able to limit the number of people in the water we may implement a system to limit the entrance to the pool area as a whole.

OUR HEALTH & SAFETY

  • Regular Temperature Checks: Everyone is tested daily to ensure no one is showing symptoms of a fever. Staff with a fever are removed from work immediately.
  • All external contractors follow a strict procedure to ensure no-one with cold symptoms or fever can enter Piantelle.
  • PPE: All staff internal and external, is equipped with correct personal protective equipment according to their role.
  • Hand Washing: All staff regularly and correctly wash their hands and ensure no hand to face touching.

SAFE SPACES

  • Space: Camping Piantelle stretches over 85,000 m2, the highest square metre to person ration in the area. There is plenty of space for safe, social distancing.
  • Clean Air: Being in nature you enjoy the healthy fresh air at Camping Piantelle, surrounded by hundreds of green trees and the Lake itself.
  • Distanced: Our mobile homes all have at least 2.5 meters between them and we have a choice of larger pitches.
  • Take Away Meals: Our full menu can be ordered for take away to be enjoyed within your accommodation.
  • No Overcrowding: From the Reception, restaurant, bar, market and toilet blocks, we will control the number of people entering to ensure no over crowing.
  • Online Check-in: You can check in online, which means once you arrive you must only show your ID to confirm the data and pick up your keys or pitch number and be on your way. Time at reception is more than halved.

ANIMATION

  • Smaller groups: We will be modifying the animation program to favour smaller groups, less contact without losing any fun.
  • We will launch a green finger project, where children can work in a vegetable patch and learn to grow their own plants.
  • No Contact Entertainment: The Entertainment team encourages a security distance for all activities, including the mini disco where they draw circles in chalk on the floor: children can dance in their own square if they wish.