- For a safe holiday -

Piantelle Care COVID-19 Info

We take the trust you put in us seriously and have worked hard to ensure your holiday is as safe as possible. These are the steps we have taken to achieve this.


To enter Italy from the EU you need a Digital Green Pass which will show if you have a negative COVID test done in the 48 hours before entry to Italy, if you have a doctors certificate showing you have recovered from COVID in the last 6 months and have antibodies, or have had all doses of your COVID vaccine in the last 9 months.

NEW: From the 6th August a Green Pass will also be needed to enter closed restaurants, amusements parks, cinemas, sporting events, concerts, gyms, indoor swimming pools and indoor museums. Children under 12 are exempt.

Take the survey here to get the very latest information:

Declare to the local authorities that you are here. This can be done following this link.

From the 24th May the EU has launched a digital passport system. You can fill in all details here.

NB: Children under the age of 6 are exempt from COVID testing.


  • Masks must be worn in closed public places.
  • Current and updated local rules and regulations summarised and translated clearly for you on this page and handed to you at reception.
  • Disinfectant Gel Stations can be found at reception, at the restaurant, and in the communal bathrooms.
  • Disinfectant hand wash has been installed in all bathrooms
  • Individual disinfectant sprays also available at check-in or at the mini market
  • Security barriers and social distancing: You will see at reception and other public areas, social distancing markers or barriers. This is for your safety and ours.
  • Temperature Checks: You can check your temperature at check-in with a touch-free thermometer.


  • Space: Camping Piantelle stretches over 85,000 m2, the highest square metre to person ration in the area. There is plenty of space for safe, social distancing.
  • Clean Air: Being in nature you enjoy the healthy fresh air at Camping Piantelle, surrounded by hundreds of green trees and the Lake itself.
  • Distanced: Our mobile homes all have at least 2.5 meters between them and we have a choice of larger pitches.
  • Take Away Meals: Our full menu can be ordered for take away to be enjoyed within your accommodation.
  • No Overcrowding: From the Reception, restaurant, bar, market and toilet blocks, we will control the number of people entering to ensure no over crowing.
  • Online Check-in: You can check in online, which means once you arrive you must only show your ID to confirm the data and pick up your keys or pitch number and be on your way. Time at reception is more than halved.


  • Maximum 75 people allowed in the big pool at any one time. Maximum of 19 in the baby pool.
  • 2.5 m distance must be maintained in the water.
  • In the Solarium sun beds and parasols are spaced at the correct safety distance and cannot be moved.
  • You must shower before entering the pool.
  • The lifeguard may ask you to exit the water or block your entrance to the pool area if the limits have been reached.
  • All other swimming pool regulations apply (swimming nappies for children if not potty trained, no food or drinks in the pool area, no smoking in the pool area etc).


  • Deep Cleaning: All accommodations, toilet blocks, reception, restaurant, pool area, mini club and mini-market are regularly deep cleaned and disinfectant is applied to all surfaces.
  • Ozone Treatments & H2O2 Nebulisers: Your homes are deep cleaned and all surfaces treated with disinfectant spray, as well as an Ozone generator and/or H2O2. These systems work on all soft surfaces that cannot be sprayed with liquid disinfectants.


  • Regular Temperature Checks: Everyone is tested daily to ensure no one is showing symptoms of a fever. Staff with a fever are removed from work immediately.
  • All external contractors follow a strict procedure to ensure no-one with cold symptoms or fever can enter Piantelle.
  • PPE: All staff internal and external, is equipped with correct personal protective equipment according to their role.
  • Hand Washing: All staff regularly and correctly wash their hands and ensure no hand to face touching.
  • All staff have undergone COVID training to ensure they understand correct protocols


  • We will wait to see what new regulations will be in place for the 2021 season.
  • Our entertainment program starts on the 26th June.
  • We might have to wait until early July to be able to start Baby Disco.