- Safety first -

Hygiene and Sanitation

We take the trust you put in us seriously and have worked hard to ensure your holiday is as safe as possible. These are the steps we have taken to achieve this.

DOWNLOAD THE NEW RULES

SANITATION

Deep Cleaning: All accommodations, toilet blocks, reception, restaurant, pool area, mini club and mini-market are regularly deep cleaned and disinfectant is applied to all surfaces.
Ozone Treatments: Your homes are deep cleaned and all surfaces treated with disinfectant spray, as well as an Ozone generator. This machine works on all soft surfaces that cannot be sprayed with liquid disinfectants.

OUR HEALTH & SAFETY

Regular Temperature Checks: Everyone is tested daily to ensure no one is showing symptoms of a fever. Staff with a fever are removed from work immediately.
All external contractors follow a strict procedure to ensure no-one with cold symptoms or fever can enter Piantelle.
PPE: All staff internal and external, is equipped with correct personal protective equipment according to their role.
Hand Washing: All staff regularly and correctly wash their hands and ensure no hand to face touching.

YOUR HEALTH & SAFETY

Disinfectant Gel Stations can be found at reception, at the restaurant, and in the communal bathrooms.
Disinfectant hand wash has been installed in all bathrooms
Individual disinfectant sprays also available at check-in or at the mini market
Masks: if you don’t have your own are available for you at reception
Security barriers and social distancing: You will see at reception and other public areas, social distancing markers or barriers. This is for your safety and ours.
Temperature Checks: You can check your temperature at check-in with a touch-free thermometer.

SAFE SPACES

Space: Camping Piantelle stretches over 85,000 m2, the highest square metre to person ration in the area. There is plenty of space for safe, social distancing.
Clean Air: Being in nature you enjoy the healthy fresh air at Camping Piantelle, surrounded by hundreds of green trees and the Lake itself.
Distanced: Our mobile homes all have at least 2.5 meters between them and we have a choice of larger pitches.
Take Away Meals: Our full menu can be ordered for take away to be enjoyed within your accommodation.
No Overcrowding: From the Reception, restaurant, bar, market and toilet blocks, we will control the number of people entering to ensure no over crowing.
Online Check-in: You can check in online, which means once you arrive you must only show your ID to confirm the data and pick up your keys or pitch number and be on your way. Time at reception is more than halved.

ANIMATION

Smaller groups: We will be modifying the animation program to favour smaller groups, less contact without losing any fun.
We will launch a green finger project, where children can work in a vegetable patch and learn to grow their own plants.
Take Away Animation & Streaming: The team will prepare take away animation packs for those who prefer to entertain themselves within their family group. Shows will be streamed live on our social platforms for those who wish to watch from afar.

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